Economic Abuse and Banking: Victim-Survivor Journeys

<p dir="ltr">The Victim-Survivor Journeys - one documenting Anna's experiences and the other Maya's experiences - were used as part of our UKFin+ participatory design project titled: Designing Out Economic Abuse in the UK Banking Industry (EP/W034042/1). The research team adopted a three stage participatory design model called <b>Describe > Reflect > Make</b>. Anna's and Maya's journeys were used during the <b>Reflect </b>stage of this process. Both journeys - though fictional - are based on real world examples of how banking products are misused for purposes of economic abuse.<br><br>During the session, participants had time to reflect upon their selected illustration (including via a digital whiteboard) before splitting into breakout rooms to consider what could have been done to prevent the abuse depicted in each vignette.<b> </b>In breakout rooms, they were tasked with re-writing the vignettes and re-imagining the technologies so as to generate a more positive outcome for the victim-survivor.</p><p><br></p><p dir="ltr">To support this activity, 'How Does This Happen?' Information Sheets were used to explain how technology enables economic abuse in each of the vignettes. </p>